Handmade Sofas Oxford

A deeper dive into tailormadesofas.co.uk

Common questions asked about tailormadesofas.co.uk

1. What guarantees do you offer on your sofas?

Our company takes pride in providing high-quality sofas, and we offer a comprehensive guarantee to ensure customer satisfaction. All our sofas come with a 10-year structural guarantee, covering any defects in the frame or construction. Additionally, we offer a 5-year guarantee on the foam and cushioning, ensuring they maintain their shape and comfort. We also provide a 2-year guarantee on the upholstery fabric, protecting against any manufacturing faults. Our guarantees give you peace of mind and demonstrate our commitment to delivering durable and long-lasting sofas.

2. Can I customize the sofas to suit my preferences?

Yes, at tailormadesofas.co.uk, we specialize in creating bespoke sofas tailored to your specific requirements. You can choose from a wide range of designs, sizes, fabrics, and finishes to create a sofa that perfectly matches your style and preferences. Our experienced team will guide you through the customization process, helping you select the right options for your needs. Whether you prefer a classic or contemporary design, we can create a sofa that reflects your individual taste and complements your home decor.

3. How long does it take to receive a custom-made sofa?

As each sofa is made to order, the production time can vary depending on the complexity of the customization and our current workload. On average, it takes approximately 6-8 weeks from the date of order confirmation to receive your custom-made sofa. However, please note that this is an estimate, and during busy periods, it may take slightly longer. We strive to provide accurate delivery timelines and will keep you informed throughout the process. Rest assured, the wait will be worth it when you receive a beautifully crafted sofa tailored to your specifications.

4. Do you offer delivery services?

Yes, we offer delivery services for our sofas to ensure a hassle-free experience for our customers. Our team will carefully deliver your custom-made sofa to your doorstep, taking care to handle it with the utmost care and professionalism. Delivery charges may apply, and the cost will depend on your location. We aim to provide efficient and reliable delivery services, ensuring your sofa arrives in perfect condition and ready to enhance your living space.

5. What is your returns policy?

We understand that sometimes a sofa may not meet your expectations, despite our best efforts. If you are not completely satisfied with your purchase, please contact our customer service team within 14 days of delivery, and we will assist you with the return process. Please note that custom-made sofas cannot be returned unless there is a manufacturing defect or damage during transit. We strive to resolve any issues promptly and ensure your satisfaction with our products.

Some reasons to choose tailormadesofas.co.uk

Guarantees

The company offers a range of guarantees to provide peace of mind to their customers. Whether it's a warranty on their products or a satisfaction guarantee, customers can trust that their purchase is protected.

FAQs

The company provides a comprehensive FAQ section on their website, addressing common questions and concerns that customers may have. This resource allows customers to quickly find answers to their queries, saving them time and ensuring a smooth experience.

About Us

The 'About Us' page on the company's website provides detailed information about their history, values, and expertise. This allows customers to gain a better understanding of the company's background and establish trust in their products or services.

Video Gallery

The company offers a video gallery where customers can view demonstrations, tutorials, or testimonials related to their products or services. This visual content helps customers make informed decisions and visualize the benefits of choosing this company.

Customer Reviews

The company showcases customer reviews on their website, allowing potential customers to read about the experiences and satisfaction levels of previous buyers. This social proof helps build trust and confidence in the company's offerings.